Can the chatbot answer common law firm questions without giving legal advice?

Yes. It can answer common law firm questions using the information and instructions you give it, including practice areas, office hours, consultation options, jurisdictions served, attorney bios, and next steps, without replacing legal advice.

Can it qualify legal inquiries before staff follows up?

Yes. It can ask what type of legal matter the person has, where the matter is located, how urgent it is, when the event happened, and whether they want a consultation, then route the inquiry to the right next step.

Can it handle after-hours legal inquiries?

Yes. The chatbot stays live 24-7, so prospective clients can ask questions, explain what kind of help they need, and request a consultation after hours instead of moving on to another firm.

Can it collect intake details before someone books or requests a consultation?

Yes. It can ask about the practice area, incident or matter timeline, county or state, opposing-party names for intake review, and contact details before the inquiry is handed off or booked.

Can prospective clients upload documents or screenshots?

Yes. Prospective clients can upload screenshots, letters, notices, photos, or intake documents directly in the chat so your team has more context before the next conversation.

Does it integrate with calendars and CRM workflows?

Yes. SBC supports calendar connections and 700 plus integrations so law firm inquiries can move into your scheduling, CRM, and follow-up workflows.

Does setup require a new law firm website?

No. The widget is added to your existing site and can be customized to match your branding and the way your law firm already handles intake and consultations.

Can you customize it for our practice areas and intake process?

Yes. We tailor it to your practice areas, intake questions, consultation flow, handoff rules, and how you want different inquiry types handled.

AI Chatbot for Law Firms

AI Chatbot for Law Firms that qualifies intake before the consultation

SBC is an AI chat widget on your site that answers questions, screens inquiries, and books consultations before prospective clients move on to another law firm.

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See how our AI chatbot helped this business add $180k in sales

How it works

When someone needs a lawyer, they rarely wait around for a callback

Prospective clients come to your site because they want to know whether you handle their matter, whether you serve their jurisdiction, what the next step looks like, and how fast they can talk to someone. SBC handles that first-touch intake while your attorneys and staff are busy.

Features

Turn your website into a first-response intake desk for legal inquiries

From personal injury and family-law questions to estate-planning, employment, immigration, or business-law inquiries, SBC helps law firms gather context early and route the right follow-up faster.

Integrations

Works with the CRM your firm already uses

Push intake conversations from chat and AI voice into HubSpot, Streak (Gmail-based, popular with law firms), or Less Annoying CRM, log call and chat transcripts to the right matter, and trigger AI follow-ups when a client's status changes.