Knowledge AI Agent Release
- Teams can deploy a dedicated knowledge agent on key pages so visitors get answers immediately.
Changelog
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March 3, 2026 -
March 1, 2026 Lead Grading For Chat Widget
- When enabled, each completed chat can include an A-D lead score to prioritize follow-up.
- Teams can triage high-intent conversations faster without changing their existing summary workflow.
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February 3, 2026 Add Photos To Chat Widget
- Businesses can collect issue photos and visual context directly from prospects before follow-up.
- Teams can request screenshots or product photos in-chat to speed up qualification and troubleshooting.