AI Chatbot for Electricians That Separates Urgent Calls From Planned Work

Recognize the job before you route it

• Sparking, burning smells, hot panels, repeated breaker trips, partial outages, and damaged service equipment.
• Panel, service, meter, grounding, surge protection, generator, transfer-switch, and code-correction projects.
• EV chargers, hot tubs, appliances, lighting, fans, dedicated circuits, outlets, and smart-home installations.
• Commercial troubleshooting, tenant improvements, preventive inspections, lighting retrofits, and equipment connections.

Collect what your team needs next

• Whether there is smoke, fire, heat, arcing, water exposure, or another condition requiring emergency services.
• What stopped working, which breakers are affected, when it began, and what changed immediately beforehand.
• Panel size and location, property age, equipment specifications, permits, parking, and access constraints.
• Service address, ownership or authorization, desired timeline, photos, and availability for an estimate visit.

Answer permit and price questions without diagnosing wiring from a chat

Sarah can explain your service-call model, estimate policy, and whether common project types normally require permits in the areas you serve. She should not tell a visitor that a hidden electrical condition is safe or quote unseen corrective work as though the diagnosis were complete.

Send a handoff, not a transcript

Potential hazards can be escalated immediately with the symptom and location visible. Troubleshooting can book service, while panel, generator, charger, and commercial work can route to an estimator who handles that specialty. Specifications and photos travel with the request, reducing the back-and-forth before a useful site visit.