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Review Management Software for Small Business

Turn happy customers into your next sale.

Automate review requests after every job. No manual follow-up, no missed opportunities. Just more 5-star reviews building trust where buyers are looking.

Reviews influence 93% of hiring decisions for local services

Trusted by Small Businesses Across North America

Choose when the review request fires

Pick the trigger that fits your workflow — the message preview updates automatically.

SMSTriggered when job is marked complete
Hi [Name], thanks for choosing [Business Name] today! We'd love to hear how it went. Would you mind leaving us a quick Google review? It takes 30 seconds and helps us a lot: [Review Link]
SMSTriggered when invoice is marked paid
Hi [Name], your invoice is paid — thank you! We hope everything went smoothly. If you have a moment, a quick Google review means the world to our small team: [Review Link] — [Business Name]
SMSTriggered when job is closed in CRM
Hi [Name], great working with you on [job type]! Before we close out your file, would you be willing to share your experience? A quick review on Google helps other homeowners find us: [Review Link]

What review management is really about

Four outcomes that compound over time and become your best conversion asset.

Send review requests automatically

Every completed job triggers a request — no manual work, no forgotten customers.

Follow up without nagging

One automated reminder if they don't respond. Stops the moment they leave a review.

Track review performance

See request rate, response rate, and new reviews in one dashboard.

Build trust where buyers are looking

More reviews on Google mean more new customers who find you before your competitors.

Let AI handle the review workflow automatically

Four automated steps that generate reviews consistently after every job.

✅ Job or sale finishes

The trigger fires automatically when a job is completed, an invoice is paid, or a stage changes in your CRM.

Job completion triggers review request

📤 Workflow sends request

A personalized SMS or email goes out with your review link — branded, timed correctly, and with a follow-up queued if they don't respond.

Review request sent by text

📈 Team tracks results and responds

New reviews appear in the dashboard. Your team can monitor volume, response rate, and review source all in one place.

Review dashboard tracking

Ask more, hear more, convert more

Four features that turn review generation from a chore into a growth engine.

Ask at the moment people are most likely to say yes

Timing matters more than volume. Right after service — when the customer is satisfied and the experience is fresh — is when you get the most reviews.

Follow up automatically with customers who do not respond

A single request is not enough for most businesses. One well-timed reminder, automatically sent, doubles your review response rate without annoying anyone.

Keep review generation tied to your CRM and workflows

Trigger requests from CRM events and see results alongside your other pipeline data. Review generation runs as part of the same system.

Turn social proof into a conversion asset

More reviews help the next buyer trust you faster. Every new 5-star review makes your Google listing more competitive and your sales conversations shorter.

See what's working and where you stand

Track the numbers that tell you whether your review program is actually growing.

247

Total review requests sent this month

38%

Response rate (industry avg: 12–15%)

+94

New Google reviews this quarter

4.9★

Average rating across all sources

Google

Top review source — direct link requests

📍 #2

Local search ranking — up from #7 last quarter

Happy customers are your best marketing asset

Real results from businesses using automated review requests.

Noah Little Noah Little · Owner, Noah's CS Coaching

"Since integrating their AI tools, we've observed a significant increase in the number of qualified leads closing across all accounts. The automated follow-ups, including review requests, run without us having to think about them."

Increase in review volume after switching to automated requests

Auto

Every completed job triggers a review request — zero manual work

Frequently Asked Questions

Common questions about automated review requests.

When should I send the review request?

Right after the job is complete or the invoice is paid, when the customer's satisfaction is highest. Timing matters more than volume, and this is when you get the most responses.

Can I automate follow-ups?

Yes. If a customer doesn't respond to the first request, the system sends a follow-up automatically on a schedule you define. The sequence stops the moment they leave a review.

Can this connect to Google?

Yes. Review requests include a direct link to your Google Business Profile so customers can leave reviews where they matter most for local search visibility.

Can it trigger from CRM events?

Yes. Job completion, invoice paid, or stage changes in your CRM can all trigger a review request automatically — no manual step required.

Can I use it after every job?

Yes. The workflow runs automatically for every completed job, so no customer gets missed and no team member has to remember to ask.

Can I personalize the message?

Yes. You can customize requests with the customer's name, job type, technician name, and any other details from the record to make messages feel personal.

Get more reviews without extra admin

Put review requests into the same workflow engine that already runs your follow-up.