AI Follow-Up Automation

AI Follow-Up Software for Small Businesses

Stop losing leads to silence. Most prospects need 5+ touch-points before they book. AI Follow-Ups sends the right message by SMS, email, or AI voice automatically the moment a lead goes cold.

  • First follow-up fires in under 5 minutes
  • Multi-channel: SMS, email & AI voice calls
  • Sequences stop automatically when a lead books or replies
  • Done-for-you setup, live in 48 hours
Follow-Up Sequence: Example
Lead submits form
Trigger · Now
SMS sent
5 minutes later
"Hi! This is Sarah from Oakview Plumbing. Thanks for reaching out! When's a good time to chat? 📞"
Email follow-up
Day 1
"Just following up. We'd love to help with your project. Here's what other customers say…"
AI voice call
Day 3
"Hi, I'm calling on behalf of Oakview Plumbing to see if you're still looking for a quote…"
Lead books appointment
Day 4 · sequence stops ✓

Trusted by small businesses across North America

The Problem

Your leads aren't ghosting you. You're going quiet first

Studies show 78% of customers buy from the first business to respond. Most small businesses follow up once, if at all.

😴

You follow up once, then move on

80% of sales happen between the 5th and 12th contact. Most businesses give up after just one attempt.

📵

Leads go cold within the hour

A lead's intent drops 90% after 60 minutes. Every minute of silence costs you a potential customer.

🔁

Manual follow-ups don't scale

When you're busy on a job, you can't be in your inbox chasing prospects. Automation keeps working while you work.

🤷

No system means inconsistent results

Some leads get 3 follow-ups, others get zero. Revenue becomes unpredictable. AI gives every lead the same high-touch experience.

📉

Competitors respond faster

78% of buyers go with the first company to respond. If your competitor has automation and you don't, you're starting every race behind.

💸

Leads you paid for go to waste

Paid ads, SEO, word of mouth. All that effort acquires a lead. Then silence loses them. AI follow-up is your conversion layer.

Triggers

Every lead event can start an automated follow-up sequence

Connect any entry point to an automated flow. No manual work needed. Any of these can fire your sequence instantly.

Form submission Chatbot conversation Missed phone call Estimate sent Quote viewed Appointment no-show Website visit Manual tag CRM status change Payment received
3 Channels. 1 Sequence.

Reach leads where they actually respond

Each channel has its own strengths. AI Follow-Ups combines all three in a single coordinated sequence for maximum reach.

SMS Text Message

The fastest first touch. SMS has a 98% open rate and most replies come within 90 seconds of delivery.

  • Fires within 5 minutes of a trigger
  • Personalized with lead's name and context
  • Replies land in your unified inbox
  • Stops automatically when lead books or responds

Email Follow-Up

Nurture leads who prefer their inbox. Rich content, social proof, and clear calls-to-action drive action over days.

  • Multi-step sequences up to 14+ days
  • Branded with your logo and tone
  • Open and click tracking built in
  • Triggers next channel automatically if no reply

AI Voice Call

For warm leads who haven't responded yet. A natural-sounding AI calls on your behalf and can book the appointment on the spot.

  • Human-sounding voice, trained on your business
  • Answers basic questions and handles objections
  • Books directly into your calendar
  • Full transcripts saved for every call
Use Cases

AI follow-up automation built for every type of small business

🔧

Home services

Plumbers, electricians, and HVAC companies follow up on every estimate automatically. No lead slips through.

🦷

Dental & medical

Re-engage patients who inquired but never booked, and reduce no-shows with automated appointment reminders.

🎓

Tutors & coaches

Nurture leads from first inquiry all the way through to their first paid session without lifting a finger.

🏡

Real estate

Stay top-of-mind with buyers and sellers across long decision cycles with personalized multi-touch sequences.

🐾

Pet services

Vets, groomers, and trainers automate callbacks and appointment reminders so they can focus on the animals.

💅

Beauty & wellness

Salons and spas fill last-minute cancellations and win back no-shows using automated follow-up sequences.

📐

Contractors

Follow up every quote sent with a consistent, professional sequence that keeps your business front of mind.

🛍️

Retail & ecommerce

Recover abandoned inquiries and bring warm browsers back to purchase with timed, personalized outreach.

How It Works

Live in 48 hours, fully hands-free after that

Book a demo

We learn about your business, your current follow-up process, and where leads are currently falling through the cracks.

We build your sequence

Our team writes your messages, sets the timing, and connects your forms, CRM, or calendar, done for you in 48 hours.

Leads enter the flow automatically

Every new lead triggers the sequence. SMS, email, and AI voice fire on schedule. No manual work required from you.

You take the booked calls

When a lead responds or books, you get notified instantly. The AI hands off to you exactly when it matters most.

Ready to stop losing leads to silence?

Book a 30-minute demo and we'll show you exactly how AI Follow-Ups would work for your business. No fluff, no high-pressure sales pitch.

Book a Demo →
Why Small Business Chatbot

Not another drip tool. A done-for-you growth system.

Generic automation tools make you do all the work. We handle setup, writing, and optimization. You just take the calls.

Done-for-you, not DIY

We build and launch your first follow-up sequence for you. You don't need to touch a workflow builder or write a single message.

🧠

AI trained on your business

Messages reference your services, your name, your tone, not a generic template that sounds like every other business.

📍

All-in-one platform

Follow-ups sit alongside your AI chat widget, AI answering service, CRM, and review management. One login for everything.

🛑

Smart stop conditions

Sequences halt automatically when a lead books, replies, or opts out. No spam, no awkward messages, no compliance headaches.

📊

Full visibility

See every message sent, every reply, every booking, all in one dashboard so you always know what's working.

🤝

Real support, not tickets

You get a dedicated onboarding rep and ongoing support from a real person, not a chatbot pointing to a help doc.

Integrations

Connects to the tools you already use

700+ integrations. Your CRM, calendar, and forms plug right in. Leads sync automatically, both ways.

HubSpot Salesforce Zoho CRM Go High Level Google Calendar Outlook Calendly Zapier Make Stripe Shopify WordPress Wix Squarespace Google Sheets Slack

What our customers say

Frequently Asked Questions

Any new lead entering your pipeline can trigger a follow-up sequence: a form fill, a chatbot conversation, a phone call, an estimate sent, or a manual tag. You choose the trigger and we automate the rest.

We use SMS text, email, and outbound AI voice calls. Each channel fires on a schedule you control. For example: SMS at 5 minutes, email at day 1, and AI voice at day 3.

No. The AI is trained on your business: your tone, your services, your name. Leads regularly reply thinking they are talking to a real person on your team.

Replies land in your unified inbox. You can jump in and take over, or let the AI continue the conversation until the lead is ready to book.

As many as you need. Most businesses run 4–7 touch-points over 7–14 days. The sequence stops automatically once a lead books or replies.

Yes. We integrate with 700+ tools including HubSpot, Zoho, Salesforce, Go High Level, and more. Leads sync both ways so your CRM always stays up to date.

No setup fee. We handle the onboarding, build your first sequence, and tune it based on your results.

Most businesses have their first follow-up sequence running within 48 hours of their onboarding call.

Start following up automatically, starting today

Most businesses have their first sequence live within 48 hours. We handle setup. You just take the calls.

Book a Demo

No setup fee  ·  Done-for-you onboarding  ·  Cancel anytime