Is voice chat supported?

Yes, voice chat is supported. On the platform, you can get your own number with your area code, and an AI receptionist that answers instantly, 24/7.

Are there integrations for Small Business Chatbot?

Yes, we offer 700+ integrations with other platforms, including CRMs like HubSpot, Zoho, Salesforce, and many more.

Do you offer a done-for-you service?

Yes, and this is typically what we recommend for most businesses we work with. We can set up and customize the chat widget, add the voice agent, help you set up any integrations and anything else you need.

I use a live chat solution for my business. Why should I switch over?

The main reason you should switch over is you’ll always have an agent ready to respond instantly, which will in turn get you more customers and provide better customer support. After switching over, our customers generate on average more than 10 extra contacts per month. When you or your employees are available, you can easily turn live chat on. Messages get sent to you instantly and automatically, just like you’re used to. When you’re away, just turn off live chat and the bot will automatically handle all inbound messages.

How does the AI chat work?

The AI uses recent advancements in an AI technology called large language models (LLMs). LLMs train on a lot of data over a long period of time, to the point where the language capabilities of the model become indistinguishable from a person.

How does the AI know how to talk about my business?

Small Business Chatbot is trained to only talk about your business based on the context it’s given. When you sign up and enter your domain, it will automatically crawl your site once to get some basic information about the business that it can speak to. You can customize the rest of the bot easily by adding language prompts in our customization page.

Can I customize the chat widget?

Yes, you absolutely can! You can change things like the color of the widget to your branding, the profile picture, and the name of the digital assistant.

Do you offer white labelling and white glove support?

Yes to both. Every plan includes white glove support: our team implements and customizes everything one-on-one with you. For marketing agencies, we also offer full white labelling, so the chat, voice, and texting agents carry your branding and your clients see you as the AI pro.

Meet Sarah, your AI front desk assistant for your website

In just 60 seconds, our AI agent will program itself for your business so you can see Sarah greet your visitors, answer their questions, and book them directly into your calendar.

Free personalized preview. No signup required.

See how our AI helped this business add $180k in sales

How it works

The ultimate front desk AI for small businesses

Small Business Chatbot is an AI employee on your site, able to field questions intelligently and converse with your prospects while you’re away. Our humanlike AI provides the right answers at the right time, and then gets the prospect on the path to submitting their lead information or booking in your calendar directly.

Features

Get the most comprehensive sales and support AI agents for small businesses

Small Business Chatbot provides the infrastructure to make sure you’re converting every lead on your site, with direct booking into your calendar, follow-ups for when you don’t convert, and direct integrations to your CRM.

Proud to partner with service businesses across North America

Plumbing HVAC Electricians Roofing Flooring Cleaning Carpet Cleaning Handyman Painting Pressure Washing Landscaping Tree Care Pest Control Pool Service Restoration General Contractors Remodeling Law Firms Digital Marketing Veterinary Supply

See all industries

Testimonials

Frequently Asked Questions

Sarah is free until she creates a real sales opportunity

No subscription, setup fee, or charge for unanswered questions, spam, support requests, or conversations that go nowhere.

Self-serve

Sarah

Install, train, customize, and test your website sales agent for free.

$0per month

$10 per commercial conversation

A lead shares valid contact information and expresses commercial intent for a product or service from your business.

$50 per qualified appointment

Sarah books an appointment in your connected calendar with a lead who meets the qualification criteria you set.

Only the highest-value result is charged. If Sarah books an appointment, you pay $50 total, not $10 plus $50.

See Sarah on your site

Questions, spam, vendors, job seekers, existing customers, and test chats are free
Customize Sarah with your website knowledge and qualification rules
Copy the installation code, use WordPress, or send instructions to your website person

Managed for you

Complete AI front office

Our team implements, configures, and continuously improves the full customer-conversion system for you.

Get a quote

Book a demo

Everything in self-serve, plus:

Installation and agent configuration handled for you
AI voice receptionist with a local phone number
AI texting agent for your business
Documentation search widget for detailed website knowledge
Unlimited one-on-one implementation with our team
Calendar integrations with Google, Outlook, and other major providers
More than 700 CRM and productivity integrations
Unlimited usage across your managed AI agents
Unlimited website knowledge pages for agent training
Outbound AI across phone, text, email, and key sales follow-ups
AI-powered CRM access for automatically tracking incoming leads
Qualification strategy, ongoing tuning, performance reviews, and priority support

You stay in control with transparent results and a clear record of every charged outcome.