About Small Business Chatbot

AI front-desk assistants, built from real small-business experience.

Small Business Chatbot helps busy teams answer customers quickly across chat and phone, while keeping appointments moving without adding more administrative work.

Our team

Arthur Cockfield


Arthur Cockfield is the co-founder of Small Business Chatbot, helping small businesses with AI employees that serve as front-desk assistants.

Before Small Business Chatbot, Arthur was an early employee and Head of Growth at OneLocal (YC S17), where he helped hundreds of service-based SMBs with their marketing. During this time, he learned just how important it is to get back to clients as soon as possible.

With the advent of large language models, AI is now powerful enough to handle most customer communications across chat, voice, and phone. Furthermore, AI agents can now directly book and cancel appointments.

Want to talk through where an AI front-desk assistant could fit in your business?

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