iCloud Calendar + Small Business Chatbot
Connect iCloud Calendar to let the agent offer real availability and book appointments instantly. Also supports canceling and rescheduling appointments when the guest provides an email.
What you can do
- Create leads/contacts directly from chat and voice conversations.
- Log transcripts and assign owners automatically.
- Trigger AI Actions (follow-ups, tasks, sequences) when customers convert.
- Keep pipelines and activities in sync with real-time updates.
How to connect
- Open Integrations in your Small Business Chatbot dashboard.
- Select iCloud Calendar and click Connect.
- Authorize and grant permissions.
- Map your fields and choose the pipeline or lists to update.
- Send a test lead and confirm it appears in iCloud Calendar.
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