Connecting Google Calendar lets both the chat widget and the AI voice agent quote real availability and book appointments while the customer is still in the conversation. The agent reads free/busy from your calendar in real time, so it never offers a time that's already taken.
Setup is a one-click Google login. You sign in with the Google account that owns the calendar, approve read/write access, and pick which calendar bookings should land on. After that, the agent handles booking, cancellation, and rescheduling end-to-end with the visitor's email as the invitee.
Popular workflow recipes
When this happens → do thatTriggers & Actions
4 triggers · 5 actionsAI agent books an appointment — fires workflows for confirmation and reminders.
Either the agent or the host cancels — drives 'sorry we missed you' or rebook flows.
Treated as a cancel + book so both flows fire correctly.
30 min / 24 h before any scheduled event — drives SMS reminders.
Read free/busy time before quoting openings.
Create with visitor's name + email as invitee, custom subject and description.
When the visitor confirms time and email.
Cancel + rebook in a single chat or voice turn.
Standard Google Calendar invite to the guest.