Microsoft Outlook Calendar + Small Business Chatbot
Sync with Outlook Calendar so the agent can find available times and book meetings while visitors are on your site. Supports scheduling, cancellations, and reschedules when email is provided.
What you can do
- Create leads/contacts directly from chat and voice conversations.
- Log transcripts and assign owners automatically.
- Trigger AI Actions (follow-ups, tasks, sequences) when customers convert.
- Keep pipelines and activities in sync with real-time updates.
How to connect
- Open Integrations in your Small Business Chatbot dashboard.
- Select Microsoft Outlook Calendar and click Connect.
- Authorize and grant permissions.
- Map your fields and choose the pipeline or lists to update.
- Send a test lead and confirm it appears in Microsoft Outlook Calendar.
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