# Lawmatics

Send each new caller into a Lawmatics intake form with an HTTP request, so your form's automations run, or use Zapier.

Updated Nov 3, 2026. Source: https://smallbusinesschatbot.com/docs/integrations/legal/lawmatics

- **Route:** An HTTP request from a workflow to a Lawmatics custom form, or Zapier
- **Sign-in:** None for the form: its form ID is the address
- **Time to set up:** About twenty minutes

## What this does

When the AI receptionist finishes a call or a chat, a workflow submits the caller's details to one of your Lawmatics custom forms, the same as someone filling it in. Lawmatics creates the matter and runs the automations you set on that form, such as your intake email or your consultation follow-up.

## Before you start

- A matter-type custom form in Lawmatics for calls from the AI receptionist, with fields for first name, last name, email, phone and a long text field for the summary. Lawmatics doesn't accept forms with payment, relationship or booking blocks through its form API.
- The form's **Form API Details** page open in Lawmatics. It shows the form's ID and each field's ID.

## Build the workflow

1. **Start a workflow on Call ended**

   In **Workflows**, create a workflow and pick the **Inbound voice call ended** trigger ([Call ended](https://smallbusinesschatbot.com/docs/workflows/triggers/call-ended)). For website chats, make a second one on [Chat ended](https://smallbusinesschatbot.com/docs/workflows/triggers/chat-ended).

2. **Skip spam**

   Add an **If** step: **Left side** `{{trigger.conversation_record.Is_Spam}}`, **Operator** Equals, **Right side** `false`. Put the next steps on its true path. [If](https://smallbusinesschatbot.com/docs/workflows/steps/branch) has the details.

3. **Get the caller's last name**

   A call saves only the first name to the contact. Add an [AI Agent](https://smallbusinesschatbot.com/docs/workflows/steps/ai-step) step named **AI Agent**, set **Output mode** to **Schema**, and add a **Text** field `last_name` described as "The caller's last name from the call."

4. **Add the HTTP Request**

   Add an **HTTP Request** step: **Method** POST, **Request URL** `https://api.lawmatics.com/v1/forms/YOUR_FORM_ID/submit`, **Authentication** None and **Body format** JSON. Paste the body below and swap each key for the field ID from **Form API Details**.

5. **Publish and test**

   Publish the workflow and call your business number. The matter shows in Lawmatics with the form's automations started.

```json Body payload
{
  "first_name": "{{trigger.first_name}}",
  "last_name": "{{node_outputs_by_name.ai_agent.structured_output.last_name}}",
  "email": "{{trigger.email}}",
  "phone": "{{trigger.phone}}",
  "YOUR_SUMMARY_FIELD_ID": "{{trigger.action_items}}",
  "utm_source": "Small Business Chatbot"
}
```

Custom fields use the long IDs on the **Form API Details** page. Which fields are required is set on the form itself.

## With Zapier instead

In Zapier, use the Small Business Chatbot app's **Call Ended**, **Chat Ended** or **Appointment Booked** trigger ([Zapier](https://smallbusinesschatbot.com/docs/integrations/automation/zapier)) with a Lawmatics action: **Create Contact**, **Create Matter** or **Submit Custom Form Entry**. Map First name, Phone, Email and Action items.

## If something goes wrong

| You see | Why | What to do |
|---|---|---|
| A `404` response | The form ID in the address is wrong | Copy it again from **Form API Details** |
| A `422` response | A field the form requires is empty, or a key isn't one of the form's field IDs | Match each key to **Form API Details** |
| No response at all | The If step took the spam path | Check `Is_Spam` in the run's data in [Run history](https://smallbusinesschatbot.com/docs/workflows/run-history) |